Privacy policy

This privacy policy applies between you, the User of this Website and elenianna s.m.p.c., the owner and provider of this Website. elenianna s.m.p.c. takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: Terms and Conditions.

Please read this privacy policy carefully.

1. Definitions and interpretation

Data Collectively all information that you submit to elenianna s.m.p.c. via the Website. This definition incorporates the definitions provided in the EU General Data Protection Regulation (GDPR).
Cookies A small text file placed on your computer by this Website to improve your experience and analyze traffic.
elenianna s.m.p.c. A company incorporated in Greece (GEMI: 124248001000), located at Ialemou 65a, 11142, Athens, Greece.

2. Data Collected

We may collect the following Data, which includes personal Data, from you:

  • Name, Date of Birth, and Gender.
  • Contact Information such as email addresses and telephone numbers.
  • Financial Information: Payment details are processed via Stripe, Braintree, PayPal, or Revolut. We do not store your credit card numbers on our servers.
  • Automatically collected data: IP address, web browser type, operating system, and your activity on this Website.

3. Our Use of Data

Specifically, we use Data for:

  • Processing orders and providing customer support.
  • Improvement of our products and website functionality.
  • Marketing communications (only with your explicit opt-in).
  • Analyzing website traffic to optimize the experience for our retail customers.

4. Keeping Data Secure

We use technical and organizational measures to safeguard your Data:

  • Access to your account is controlled by a unique username and password.
  • All transaction pages are protected by SSL-128 bit encryption certified by DigiCert Inc.
  • We store your Data on secure servers.

5. Your Rights

You have the right to access, correct, or erase your Data at any time. To exercise any of these rights, please contact us at: cs @ elenianna.com.

6. Cookies and Tracking

This Website uses Cookies to improve your experience. We use the following types of cookies:

  • ● Essential Cookies: Necessary for the website to function (e.g., maintaining your shopping cart).
  • ● Analytics Cookies: We use tools like Google Analytics to understand how visitors interact with our site.
  • ● Marketing Cookies: Used to track the effectiveness of our advertising (e.g., Facebook Pixel).

You can choose to disable Cookies in your browser settings; however, certain features like the checkout process may not function correctly.

7. General

This Agreement will be governed by the laws of Greece. All disputes will be subject to the exclusive jurisdiction of the Greek courts (Athens).

8. Changes to this Privacy Policy

We reserve the right to change this policy as required by law. Changes will be posted immediately on the Website.

Last Updated: 28 February 2026